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Transactions Policy

At The Shrader Sisters, we offer secure and encrypted payment processing.
All payments are processed through our certified payment provider and meet the highest security standards.


Accepted payment methods

You can pay securely with us using the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay

The payment methods displayed at checkout depend on your country, your bank, and the availability of the respective payment provider.


Payment process

  1. Select one of the available payment methods at checkout.
  2. You will be automatically redirected to our secure payment page.
  3. Enter your payment details and confirm the order.
  4. Your payment will be processed using encryption.
  5. You will then receive an order confirmation via email.

Secure payment processing

  • Your payment details will be transmitted using SSL encryption.

  • We do not store complete credit card details.

  • Payment processing is carried out in accordance with international security standards (PCI-DSS).


Failed or rejected payments

Should your payment be unsuccessful, we recommend:

  • trying an alternative payment method
  • contacting the bank or card issuer

Please contact our customer service department if you have any further questions.
We are always happy to help you.


Currency

All prices are displayed and charged in US Dollars (USD).


Company Information

Email: hello@theshradersisters.com


Customer Service hours:

Monday to Friday: 9am - 5pm
Saturday and Sunday: Closed

Store name: The Shrader Sisters

Warehouse Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo, Zhejiang 315100, China

Company name: OH ECOM

Company nr: 90614682

Company Address: Schoolstraat 16, 9533 PL Drouwen, The Netherlands


Do you have any questions?

You can find answers to questions about delivery, returns, orders, and other topics in our:

Transactions Policy